Is Namecheap a good registrar? This was one of questions I asked myself when I joined Wealthy Affiliate long ago and wanted to build my first site.
I am now sure about the answer, so if you want to know what I think, then the answer is yes it is, very reliable and customer friendly.
The reasons why I think so will become clear soon, but first to say what a registrar is and why you need it.
What is domain registrar?
Domain registrars are companies where you can register your site domain. Once it is registered it is yours, and you can be sure that there is no other site with the same domain name.
[J. S. Bach: Sonata BWV1001, presto]
You pay some yearly fee for their service, dependent on the extension (com, org, net, etc.) and availability. I have three sites registered now, and for each of them the price is around $10 per year.
Namecheap is one of many registrars, so when you start you may be confused because you have to choose one, and if you are a complete beginner the choice may not be easy.
Be careful, some of them promise low prices, but when you start the procedure they start adding various features. Typically, as a beginner you are not familiar with what they offer and what you really need (see one example described below), so the amount you are supposed to pay may build up.
But this is not so with Namecheap. The price you see in the beginning is what you will pay. Take my word for this for the time being, and when you register your first domain there you will realize this yourself.
Why is Namecheap good?
First, as I already pointed out, there are no up-sells. When you search on their site for an available domain name and you find something that satisfies you, you will see the price, and this is it. Nothing will be added in the basket at some later step.
Second, this is a company which cares for their customers. Let me describe this from my own recent experience, and you may then judge yourself.
I registered my third domain name, it looked good and I was happy. I payed around $10 for a yearly fee, and a couple of days later I transferred my domain from Namecheap to my supposed site host Wealthy Affiliate where I already had two sites hosted.
To my horror I realized that there was a spelling error in the domain name! I asked in my circles at Wealthy Affiliate, and people advised me to get in touch with Namecheap.
So I did it. I really did not expect much, it was 72 hours after I registered the domain, and I already moved it to Wealthy Affiliate.
There was a chat line at their site, so I started by filling my name and email address. Within just a minute there was one representative of Namecheap online. See the beginning of our conversation, and observe the timing:
I explained my situation. He said it was already 72 hours since the domain was registered, but he also said he would check what could be done. See how the situation developed a few minutes later:
They refunded my payment, and I was able to order another one. I was truly impressed.
Later I shared my impressions with other members at Wealthy Affiliate, and got some comments which say it all. Here are just a couple of them, the first one from Steve:
“That’s customer service! I didn’t know that still existed.”
and another one from Michelle:
“This is like the 4th time I have seen Namecheap help people out who have either gotten a letter mixed up in their domain name or needed help with a transfer. They are always super helpful and definitely have my recommendation.
It’s customer service like this that you don’t find easily anymore and I’m more than happy to support those types of businesses that value their customers. Glad you shared this.”
and one more from Robin:
“I also had a similar experience at Namecheap a couple of years ago. While buying my first domain, I had no idea what I was doing and I added SSL or something to it, assuming that to be good. When I asked Kyle about it, he said there was no need. I contacted Namecheap and they were able to refund the amount. I was quite please especially since I had no idea what I was doing at that time.”
So this is what I wanted to say about Namecheap. My own, first-hand experience. This is a good company which cares for their customers.
With the new domain which was the subject of this story, I am building my new site at Weathy Affiliate.
Join me there and have a look, this is the best place to start an online business and to build your own site. You may read here how I started, it was tough, but I had a lot of support from the WA community. Try it, it may change your life forever, and for better.
Please leave some comment in the box below, I shall be happy to read it and to answer any question which you might have.
Since you are reading this text you are probably thinking of building your own site. You can make one in a few minutes in the link below. It is free, nobody will ask you for your Pay Pal number or for your credit card. See yourself here: